We ship to all countries in Europe.
SHIPPING PROCESS
Most orders are dispatched within 3 business days of receipt. Total processing time may be affected by the availability of individual items, public holidays, etc.
*Please note that we only process orders on business days (Monday–Friday).
*Total delivery time = processing time + shipping time
DELIVERY DURATION
We strive to deliver products as quickly as possible; however, we cannot be held responsible for delays caused by natural disasters, weather conditions, military or civil unrest, national emergencies, or other unforeseen incidents.
Germany: 10–12 business days, delivered via DHL or Hermes.
Austria: 10–12 business days, delivered via DPD.
Switzerland: 6–8 business days, delivered via Asendia.
Luxembourg: 6–8 business days, delivered via POST Luxembourg or Colis Privé.
Netherlands: 10–12 business days, delivered via GOFO, GLS, DHL, or Cycloon.
France: 10–12 business days, delivered via GOFO, Colissimo, Asendia, or Colis Privé.
Belgium: 10–12 business days, delivered via the Belgian postal service or Colis Privé.
Italy: 10–13 business days, delivered via GOFO, the Italian postal service, GLS, or HRP.
Canada: 8–13 business days, delivered via Canada Post or UniUni.
Spain: 10–12 business days, delivered via GOFO or Ecoscooting.
Sweden: 10–13 business days, delivered via Citymail, Postnord, DHL, or Earlybird. Denmark: 10–13 business days, delivered via Dansk Avis Omdeling.
SHIPPING COSTS
Shipping costs vary depending on the buyer's country; the exact shipping costs will be displayed at checkout.
We cover all customs duties.
DELIVERY INFORMATION
Once your order has been placed, you will receive an email confirming that your order has been received, along with an order confirmation number. Please note that this is not your shipping confirmation. You will receive a separate shipping confirmation email once your order has been dispatched. To ensure you do not miss our shipping emails, please add support@madepants.de to your list of safe senders.
If you cannot locate your order details, please contact our customer service team. We are happy to assist you. Please have your order number ready so that we can help you.
HOW TO TRACK YOUR ORDER
You can track your order using your tracking number at https://www.17track.net/en.
